Privacy Policy

Privacy Policy – Identic Outfit

At Identic Outfit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect customer information when you visit or purchase from our website.

Identic Outfit is operated by Identic Apparel Ltd.

Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

• Full name
• Phone number
• Email address
• Shipping and billing address
• Payment related information
• Device/browser information for website security and analytics

How We Use Customer Information

We use customer information to:

• Process and confirm orders
• Deliver products to customers
• Provide customer support
• Improve website experience and services
• Send order updates and delivery information
• Prevent fraud and unauthorized activity

We do not sell or rent customer personal information to third parties.

Payment Information

All payments are processed securely through trusted payment methods. We do not store sensitive payment information such as card details on our servers.

Shipping & Delivery

Customer delivery information is used only for shipping and order fulfillment purposes. We work with trusted courier services to ensure safe product delivery.

Delivery time may vary depending on location and courier availability.

Cookies & Website Tracking

Our website may use cookies and analytics tools to improve browsing experience, website performance, and marketing activities.

Users can disable cookies through browser settings if preferred.

Data Security

We take reasonable security measures to protect customer data from unauthorized access, misuse, or disclosure.

Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Delivery services
• Website analytics
• Advertising and marketing

These services only receive necessary information required to perform their functions.

Customer Rights

Customers may contact us anytime regarding:

• Access to personal information
• Correction of information
• Request for account or data removal

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Identic Outfit
Operated by Identic Apparel Ltd.
Email: admin@identicbd.com
Phone: +880 1896-270587
Address: Sector 14, Road 15, House 02 (BIT School Opposite), Uttara, Dhaka-1230, Bangladesh