Terms & Conditions – Identic Outfit

Welcome to Identic Outfit. By using this website, you agree to the following terms and conditions.

Identic Outfit is operated by Identic Apparel Ltd.

Website Usage

By accessing this website, customers agree to use the website legally and responsibly.

Users must not:

• Use the website for fraudulent purposes
• Attempt unauthorized access to the website
• Misuse website content or services

Product Information

We try our best to provide accurate product descriptions, images, and pricing.

However:

• Slight color differences may occur due to display settings
• Product availability may change without notice
• Prices may change at any time

Order Process

After placing an order:

1. Customer receives order confirmation
2. Our team verifies the order
3. Product is processed for shipment
4. Delivery is completed through courier service

We reserve the right to cancel suspicious or incomplete orders.

Payment Terms

Customers must complete payment using approved payment methods available on the website.

Cash on Delivery (COD) and online payment options may be available depending on location and order eligibility.

Delivery Policy

Delivery timelines may vary depending on:

• Customer location
• Courier operations
• Public holidays or emergencies

We are not responsible for courier delays beyond our control.

Cancellation Policy

Customers may request order cancellation before shipment confirmation.

Once the order has been shipped, cancellation may not be possible.

Refund and exchange requests are handled according to our Refund & Return Policy.

Intellectual Property

All website content including:

• Logo
• Product images
• Website design
• Text and graphics

are the property of Identic Outfit and may not be copied or reused without permission.

Limitation of Liability

Identic Outfit is not liable for:

• Delays caused by third-party courier services
• Temporary website downtime
• Customer misuse of products
• Technical issues outside our control

Contact Information

For any questions regarding these terms:

Identic Outfit
Operated by Identic Apparel Ltd.
Email: admin@identicbd.com
Phone: +880 1896-270587
Address: Sector 14, Road 15, House 02 (BIT School Opposite), Uttara, Dhaka-1230, Bangladesh