Shipping Policy – Identic Outfit

At Identic Outfit, we are committed to delivering your orders safely and on time across Bangladesh.

Identic Outfit is operated by Identic Apparel Ltd.

Delivery Information

Inside Dhaka City

📦 Delivery Time: 2–3 Business Days

Outside Dhaka City

📦 Delivery Time: 4–5 Business Days

Delivery timelines may vary slightly due to courier operations, weather conditions, public holidays, or high order volume.

Order Processing

• Orders are usually processed within 24 hours after confirmation.
• Customers may receive a confirmation call or message before shipment.
• Orders placed during weekends or holidays may require additional processing time.

Shipping Coverage

We currently deliver products across Bangladesh through trusted courier partners.

Delivery Charges

Delivery charges may vary depending on:

• Customer location
• Product type
• Ongoing promotional offers

Applicable delivery charges will be shown during checkout or order confirmation.

Order Tracking & Support

Customers may contact our support team for:

• Order tracking
• Delivery updates
• Courier related support
• Shipping assistance

Delivery Conditions

Please ensure:

• Correct shipping address is provided
• Phone number remains active during delivery
• Someone is available to receive the parcel

If delivery fails due to incorrect information or unavailability, re-delivery charges may apply.

Fast Selling Product Notice

🔥 This product is currently in high demand and selling fast.

Due to high order volume, stock availability and delivery timing may occasionally vary.

Damaged or Missing Items

If you receive:

• Damaged products
• Missing items
• Incorrect orders

Please contact us immediately within 24 hours of delivery with order details and product photos.

Contact Information

Identic Outfit
Operated by Identic Apparel Ltd.

📧 Email: admin@identicbd.com
📞 Phone: +880 1896-270587
📍 Address: Sector 14, Road 15, House 02 (BIT School Opposite), Uttara, Dhaka-1230, Bangladesh